Technology built around your business

VC-Virtual Communications Limited provides software development and technology integration services. Our work covers bespoke business applications, CRM and practice management platforms, workflow automation, systems integration, data, analytics and reporting, web and mobile applications, and cloud infrastructure.

We focus on understanding how people, processes and information move through an organisation, then designing technology around those requirements.

Often, yes. Many projects involve extending, integrating with or gradually replacing existing systems rather than starting again. What’s practical depends on what those systems allow, for example whether they provide an API or a way to export data. This would normally be assessed during the discovery and requirements stage.

Pricing depends on the scope, functionality, integrations, users, infrastructure and testing requirements. Fixed prices aren’t published, because any figure given before your requirements are understood would be misleading.

After an initial conversation, the likely scope, and whether the work could be delivered in phases, can be discussed.

Timescales depend on the same factors as cost, especially scope and integrations. A focused improvement to one workflow is a very different undertaking from a new multi-user platform. Realistic timescales can be discussed once what’s involved is understood. A generic estimate is unlikely to apply to your situation.

No. Each service can be delivered on its own. Many organisations start with one clear need, such as an integration, a workflow or a report, and add more over time.

Yes. A clearly defined first phase is often a sensible way to start. Well-structured software and integrations can be extended as requirements develop.

Yes. As an organisation changes, a well-structured platform can be extended with new features, integrations and reports. Platforms can continue to be developed as requirements change.

Discovery is the first stage of a project. The aim is to understand the organisation before any technology is designed. It typically covers how work currently flows, which systems are in use, where time is lost to manual steps or duplicated data, who needs access to what, and what a successful outcome would look like.

It is also where technical considerations are identified. Examples include whether existing systems provide APIs, the condition of any data to be migrated and how many people will use the system. The output is a clearer picture of the requirements and the potential scope, which can be used to agree sensible next steps. The depth of discovery depends on the size and complexity of the project.

Yes. Developing in phases is often a practical approach, particularly for larger platforms. A first phase might deliver one core workflow, one integration or one set of reports, with further functionality added later. Phasing does need an architecture designed with future phases in mind. Whether and how to phase a project would normally be discussed once the requirements are understood.